Privacy Policy
RoofRepairSource ("we," "us," or "our") operates https://roofrepairsource.com. This Privacy Policy explains what information we collect when you use our site, how we use it, and who we may share it with. By using the site or submitting a request, you agree to the practices described here.
1. What We Are
RoofRepairSource is a roofing information and contractor-matching service. We are not a roofing contractor. When you submit a request, we may share your information with one or more local roofing companies that serve your area so they can follow up with you directly.
2. Information We Collect
When you submit a request form, we collect:
- Full name
- Phone number
- Email address
- City
- Description of your roofing situation
- Whether you consented to SMS communications
- The page URL where you submitted the form
We also collect standard analytics data automatically through Google Analytics 4, including pages visited, time on site, general geographic location (city/region level), device type, and referring source. This data does not identify you personally.
3. How We Use Your Information
- To connect you with local roofing contractors who can help with your request
- To follow up about your roofing request if you have consented to contact
- To send SMS messages if you provided explicit opt-in consent
- To improve the site and understand how visitors use it (analytics)
4. Who We Share Your Information With
We may share your submitted information with:
- Local roofing contractors — the primary purpose of our service. When you submit a request, one or more contractors in your area may receive your contact details to follow up with an estimate or to schedule a visit.
- Make.com — we use Make.com as our form data processor and automation platform. Your submission data passes through Make.com's infrastructure as part of our lead routing workflow.
- Google Analytics — anonymized usage data is processed by Google for site analytics. See Google's Privacy Policy at policies.google.com for details.
We do not sell your personal information to third-party data brokers.
5. SMS Communications
If you checked the SMS consent box when submitting your request, you agree to receive transactional SMS messages about roofing services from RoofRepairSource at the phone number you provided. Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any SMS message. Reply HELP for support. Opting out of SMS does not affect your ability to receive a contractor referral.
6. Cookies
We use cookies and similar technologies through Google Analytics to understand site usage. These are analytics cookies only — we do not use advertising cookies or retargeting pixels. You can disable cookies in your browser settings, though this may affect analytics tracking.
7. Data Retention
We retain submitted lead data for as long as reasonably necessary to fulfill the purposes described in this policy. Analytics data is retained per Google Analytics' default retention settings (26 months).
8. Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us at the email below. We will respond within 30 days.
9. Children
This site is not directed to children under 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact
Questions about this policy? Use the request form on any page of this site to reach us.